Business Continuity Plan for Globalink Securities, Inc
Business Continuity Plan (BCP)
I. Emergency Contact Persons
Our firm’s two emergency contact persons are: 1. Michael JunHua Liao, 626-964-5966, Michael.Liao@Globalinkusa.com, President / Chief Compliance Officer and 2. Steven Fan, 626-964-5966, Steven.fan@Globalinkusa.com, S.V.P.,COO ]. These names will be updated in the event of a material change, and our Executive Representative will review them within 17 business days of the end of each quarter.
Rule: NASD Rule 3520.
II. Firm Policy
Our firm’s policy is to respond to a Significant Business Disruption (SBD) by safeguarding employees’ lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and allowing our customers to transact business. In the event that we determine we are unable to continue our business, we will assure customers prompt access to their funds and securities.
A. Significant Business Disruptions (SBDs)
Our plan anticipates two kinds of SBDs, internal and external. Internal SBDs affect only our firm’s ability to communicate and do business, such as a fire in our building. External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a city flood, or a wide-scale, regional disruption. Our response to an external SBD relies more heavily on other organizations and systems, especially on the capabilities of our clearing firm.
B. Approval and Execution Authority
Michael JunHua Liao, President, a registered principal, is responsible for approving the plan and for conducting the required annual review. Michael JunHua Liao, President has the authority to execute this BCP.
C. Plan Location and Access
Our firm will maintain copies of its BCP plan and the annual reviews, and the changes that have been made to it for inspection. An electronic copy of our plan is located on [www.globalinkusa.com] in the [GLS—BCP file] [and in the BCP Repository Service offered by FINRA].
III. Business Description
Our firm conducts business in equity, fixed income, and derivative securities. Our firm is an introducing firm and does not perform any type of clearing function for itself or others. Furthermore, we do not hold customer funds or securities. We accept and enter orders. All transactions are sent to our clearing firm Wedbush Securities Inc and Interactive Brokers LLC which execute our orders, compare them, allocate them, clear and settle them. Our clearing firm also maintains our customers’ accounts, can grant customers access to them, and delivers funds and securities. Our firm services only retail customers. We do not engage in any private placements.
Our first clearing firm is [Wedbush Securities, Inc, 1000 Wilshire Blvd., Los Angeles, CA 90017 Phone 1-213-688-4400. www.wedbush.com and our contact person at that clearing firm is [Eve King, 1-213-688-4584, Eve.email@example.com/ Jamie Carroll, 1-214-765-119 Jamie.Carroll@penson.com]. Our clearing firm has also given us the following alternative contact in the event it cannot be reached: Judy, 1-213-688-6737
Our Second clearing firm is [INTERACTIVE BROKERS LLC, One Pickwick Plaza, Greenwich, CT 06830 USA Phone 1 (203) 618-7791 www.interactivebrokers.com and our contact person at that clearing firm is [Client service department United States, 1 (877) 442-2757 , IB Professional Services Team at 866-694-2757, firstname.lastname@example.org
IV. Office Locations
A. Office Location
Our Location Office is located at 3452 E Foothill Blvd., Ste 1040, Pasadena, CA 91107, USA. Its main telephone number is 626-964-5966. Our employees travel to that office by means of car. We engage in order taking and entry at this location.
V. Alternative Physical Location(s) of Employees
In the event of an SBD, we will move our staff from affected offices to the closest of our unaffected office locations. If none of our other office locations is available to receive those staff, we will move them to Wedbush Morgan 1000 Wilshire Blvd., Los Angeles, CA 90017 Tel 213-688-8000 and Interactive Brokers LLC One Pickwick Plaza, Greenwich, CT 06830 USA Tel 1 (877) 442-2757.
Rule: NASD Rule 3510(c)(6).
VI. Customers’ Access to Funds and Securities
Our firm does not maintain custody of customers’ funds or securities, which are maintained at our clearing firm, Wedbush Morgan and Interactive Brokers LLC. In the event of an internal or external SBD, if telephone service is available, our registered persons will take customer orders or instructions and contact our clearing firm on their behalf, and if our Web access is available, our firm will post on our Web site that customers may access their funds and securities by contacting Wedbush Morgan 213-688-8000 and Interactive Brokers LLC , 1 (877) 442-2757 .The firms will make this information available to customers through its disclosure policy.
If SIPC determines that we are unable to meet our obligations to our customers or if our liabilities exceed our assets in violation of Securities Exchange Act Rule 15c3-1, SIPC may seek to appoint a trustee to disburse our assets to customers. We will assist SIPC and the trustee by providing our books and records identifying customer accounts subject to SIPC regulation.
Rules: NASD Rule 3510(a); Securities Exchange Act Rule 15c3-1; 15 U.S.C. 78eee (2003).
VII. Data Back-Up and Recovery (Hard Copy and Electronic)
Our firm maintains its primary hard copy books and records and its electronic records at [3452 E Foothill Blvd., Ste 1040, Pasadena, CA 91107]. [Michael Junhua. President/CEO 626-964-5966] is responsible for the maintenance of these books and records. Our firm maintains the following document types and forms that are not transmitted to our clearing firm: Our firm maintains its back-up hard copy books and records at [PSA PRIVATE STORAGE AREAS SPACE # F022 8000 ARTSON St. ROSEMEAD, CA 91770]. These records are paper copies. Michael JunHua Liao, President, 526-964-5966 is responsible for the maintenance of these back-up books and records. Our firm backs up its paper records by copying and taking them to our back-up site. We back up our records every month.
The firm backs up its electronic records daily by utilizing Broker Insight, and keeps a copy at Wedbush Morgan 1000 Wilshire Blvd., Los Angeles, CA 90017 for the accounts clearing through Wedbush Securities Inc.
And the firm backs up its electronic records daily by online account management system for the accounts clearing through Interactive Brokers LLC.
In the event of an internal or external SBD that causes the loss of our paper records, we will physically recover them from our back-up site. If our primary site is inoperable, we will continue operations from our back-up site or an alternate location. For the loss of electronic records, we will either physically recover the storage media or electronically recover data from our back-up site, or, if our primary site is inoperable, continue operations from our back-up site or an alternate location.
Rule: NASD Rule 3510(c)(1).
VIII. Financial and Operational Assessments
A. Operational Risk
In the event of an SBD, we will immediately identify what means will permit us to communicate with our customers, employees, critical business constituents, critical banks, critical counter-parties, and regulators. Although the effects of an SBD will determine the means of alternative communication, the communications options we will employ will include www.Globalinkusa.com 626-964-5966 and Michael JunHua Liao, cell phone 626-227-5531. In addition, we will retrieve our key activity records as described in the section above, Data Back-Up and Recovery (Hard Copy and Electronic).
Rules: NASD Rules 3510(c)(3) & (f)(2).
B. Financial and Credit Risk
In the event of an SBD, we will determine the value and liquidity of our investments and other assets to evaluate our ability to continue to fund our operations and remain in capital compliance. We will contact our clearing firm, critical banks, and investors to apprise them of our financial status. If we determine that we may be unable to meet our obligations to those counter-parties or otherwise continue to fund our operations, we will request additional financing from our bank or other credit sources to fulfill our obligations to our customers and clients. If we cannot remedy a capital deficiency, we will file appropriate notices with our regulators and immediately take appropriate steps, including having our Clearing firms’ facilitate all accounts obligations at Globalink Securities.
Rules: NASD Rules 3510(c)(3), (c)(8) & (f)(2).
IX. Mission Critical Systems
Our firm’s “mission critical systems” are those that ensure prompt and accurate processing of securities transactions, including order taking, entry, execution, comparison, allocation, clearance and settlement of securities transactions, the maintenance of customer accounts, access to customer accounts, and the delivery of funds and securities.
We have primary responsibility for establishing and maintaining our business relationships with our customers and have sole responsibility for our mission critical functions of order taking and entry and execution. Our clearing firm provides, through contract, the execution, comparison, allocation, clearance and settlement of securities transactions, the maintenance of customer accounts, access to customer accounts, and the delivery of funds and securities.
Our clearing firm contract provides that our clearing firm will maintain a business continuity plan and the capacity to execute that plan. Our clearing firm represents that it will advise us of any material changes to its plan that might affect our ability to maintain our business and presented us with an executive summary of its plan. In the event our clearing firm executes its plan, it represents that it will notify us of such execution and provide us equal access to services as its other customers. If we reasonably determine that our clearing firm has not or cannot put its plan in place quickly enough to meet our needs, or is otherwise unable to provide access to such services, our clearing firm represents that it will assist us in seeking services from an alternative source.
Our clearing firm represents that it backs up our records at a remote site. Our clearing firm represents that it operates a back-up operating facility in a geographically separate area with the capability to conduct the same volume of business as its primary site. Our clearing firm has also confirmed the effectiveness of its back-up arrangements to recover from a wide scale disruption by testing.
Recovery-time objectives provide concrete goals to plan for and test against. They are not, however, hard and fast deadlines that must be met in every emergency situation, and various external factors surrounding a disruption, such as time of day, scope of disruption, and status of critical infrastructure—particularly telecommunications—can affect actual recovery times. Recovery refers to the restoration of clearing and settlement activities after a wide-scale disruption; resumption refers to the capacity to accept and process new transactions and payments after a wide-scale disruption. Our clearing firm has the following SBD recovery time and resumption objectives: recovery time period of within 24 hour and resumption time of within the same business day.
A. Our Firm’s Mission Critical Systems
1. Order Taking
Currently, our firm receives orders from customers via telephone and online orders at our Web site at www.globalinkusa.com and www. globalinktrade.com, in person visits by the customer. During an SBD, either internal or external, we will continue to take orders through any of these methods that are available and reliable, and in addition, as communications permit, we will inform our customers when communications become available to tell them what alternatives they have to send their orders to us. Customers will be informed of alternatives by telephone. If necessary, we will advise our customers to place orders directly with our clearing firm at Wedbush Morgan 213-688-8000. and Interactive Brokers LLC Trade Desk Advantages: 203.618.4030.
2. Order Entry
Currently, our firm enters orders by recording them electronically and sending them to our clearing firm electronically or telephonically. Alternatively, We place customer orders through Broker Insight, Orbis Trader for Wedbush accounts and TWS system, Interactive Brokers account management system for Interactive Brokers accounts. We have contacted Broker Insight/Orbis Trader/ TWS/ IB account management system and were told that, under its BCP, we can expect services within 24 hours.
In the event of an internal SBD, we will enter and send records to our clearing firm by the fastest alternative means available, which include telephone orders. In the event of an external SBD, we will maintain the order in electronic or paper format, and deliver the order to the clearing firm by the fastest means available when it resumes operations. In addition, during an internal SBD, we may need to refer our customers to deal directly with our clearing firm for order entry.
3. Order Execution
We currently execute orders by using Broker Insight, Orbis Trader online system,TWS system and Interactive Brokers account management system . In the event of an internal SBD, we would telephone orders to clearing firms’ trading desk. In the event of an external SBD, we would continue to telephone all orders to our clearing firms’ trading desk.
B. Mission Critical Systems Provided by Our Clearing Firm
Our firm relies, by contract, on our clearing firm to provide order execution, order comparison, order allocation, and the maintenance of customer accounts, delivery of funds and securities, and access to customer accounts.
Rules: NASD Rules 3510(c) & (f)(1).
X. Alternate Communications Between the Firm and Customers, Employees, and Regulators
We now communicate with our customers using the telephone, e-mail, our Web site, fax, U.S. mail, and in person visits at our firm or at the other’s location. In the event of an SBD, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we have used in the past to communicate with the other party. For example, if we have communicated with a party by e-mail but the Internet is unavailable, we will call them on the telephone and follow up where a record is needed with paper copy in the U.S. mail.
Rule: NASD Rule 3510(c)(4).
We now communicate with our employees using the telephone, e-mail, and in person. In the event of an SBD, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we have used in the past to communicate with the other party. We will also employ a call tree so that senior management can reach all employees quickly during an SBD. The call tree includes all staff home and office phone numbers. We have identified persons, noted below, who live near each other and may reach each other in person:
The person to invoke use of the call tree is: Michael JunHua Liao
Globalink Securities., Inc
Steven Fan, Michael Fang, Julie Wang and Claire Tang
Rule: NASD Rule 3510(c)(5).
We are currently members of the following SRO, FINRA and SIPC. We communicate with our regulators using the telephone, fax, and U.S. mail. In the event of an SBD, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we have used in the past to communicate with the other party.
Rule: NASD Rule 3510(c)(9).
XI. Critical Business Constituents, Banks, and Counter-Parties
A. Business constituents
We have contacted our critical business constituents (businesses with which we have an ongoing commercial relationship in support of our operating activities, such as vendors providing us critical services), and determined the extent to which we can continue our business relationship with them in light of the internal or external SBD. We will quickly establish alternative arrangements if a business constituent can no longer provide the needed goods or services when we need them because of a SBD to them or our firm.
Rules: NASD Rule 3510(c)(7).
We have contacted our banks to determine if they can continue to provide the financing that we will need in light of the internal or external SBD. The bank maintaining our operating account is: Far East National Bank, City of Industry Office 17851_B Colima Road City of Industry, CA 91747.
Rules: NASD Rule 3510(c)(7).
We have contacted our critical counter-parties, such as other broker-dealers or institutional customers, to determine if we will be able to carry out our transactions with them in light of the internal or external SBD. Where the transactions cannot be completed, we will work with our clearing firm or contact those counter-parties directly to make alternative arrangements to complete those transactions as soon as possible.
Rules: NASD Rules 3510(a) &(c)(7).
XII. Regulatory Reporting
Our firm is subject to regulation by the SEC, State SEC and FINRA. We now file reports with our regulators using paper copies in the U.S. mail, and electronically using fax, e-mail, and the Internet. In the event of an SBD, we will check with the SEC, FINRA, and other regulators to determine which means of filing are still available to us, and use the means closest in speed and form (written or oral) to our previous filing method. In the event that we cannot contact our regulators, we will continue to file required reports using the communication means available to us.
Rule: NASD Rule 3510(c)(8).
XIII. Disclosure of Business Continuity Plan
We provide in writing a BCP disclosure statement to customers at account opening. We also post the disclosure statement on our Web site and mail it to customers upon request.
Rule: NASD Rule 3510(e).
XIV. Updates and Annual Review
Our firm will update this plan whenever we have a material change to our operations, structure, business or location or to those of our clearing firm. In addition, our firm will review this BCP annually to modify it for any changes in our operations, structure, business, or location or those of our clearing firm.
Rule: NASD Rule 3510(b).
XV. Senior Manager Approval
TEXT EXAMPLE: I have approved this Business Continuity Plan as reasonably designed to enable our firm to meet its obligations to customers in the event of an SBD.
Rule: NASD Rule 3510(d).
Signed: Junhua Michael Liao
Title: President/CEO, CCO